Please Read All of This Before Submitting Your Refund Request

Hey there! We’re really glad you’re here with Royal TV UK. We’re all about making sure you have the best time watching your favorite shows and movies. Sometimes things don’t go as planned, and we totally understand that. Before you proceed with your refund request, we’d love for you to read through how we can help. We’re committed to making it right for you, or assisting you through the refund process if that’s what you decide.

Here’s What You Need to Know:

1.  Tell Us What’s Wrong: Considering a refund? Please let us know why. Your feedback is incredibly valuable to us as it helps us understand areas for improvement and how we can enhance our service for everyone.
2.  Facing Technical Issues? If you’re experiencing trouble, such as connectivity issues, please reach out to us before opting for a refund. Many issues have straightforward solutions, and our friendly support team is ready to guide you through the steps to ensure smooth operation.
3.  Need More Content? While our service primarily features English content for a seamless browsing experience, we’re open to your suggestions. If you’re interested in specific shows or channels from other countries or in different languages, simply reply to our email at supportroyal-tv.uk with your requests, and we’ll strive to add them to our collection.
4.  Experiencing Stream Issues? If you encounter buffering or interruptions, don’t worry. Contact us, as the problem might relate to your VPN/DNS settings. We can assist in resolving such issues.
5.  Additional Connections, Just for You: If something isn’t quite right, we can provide you with extra connections on different servers. This allows you to have up to 3 active connections (on Totally Different Servers! Just send us a message) at no additional cost.

Refund Window Details:

– Subscribed for 1, 3, or 6 months? You can request a refund within 7 days from the date of purchase.
– Opted for a yearly plan? There’s a 14-day refund window.

If after exploring our solutions, you still feel our service isn’t quite what you were looking for, that’s perfectly fine! Simply complete the refund request form below within the specified time frame. Please ensure all information provided is accurate. We’ll promptly review your request, and if everything checks out, your refund will be processed within just a few hours (typically 1-5 hours).

Please note: We’re confident that our service stands out with features like free server switches during downtime and actively incorporating your requests for new films and channels. Our goal is to ensure your streaming experience is the best it can be!